وصف الوظيفة
Who we are
SOS Children's Villages Jordan is a national non-profit organization established in 1983 to provide alternative care for children and youth who lack parental care or are at risk of losing it. What distinguishes our care model is providing integrated care for children and youth, by covering all their needs including care, accommodation, education and skills, protection and social inclusion, food security, physical health, livelihood, and social and emotional wellbeing. The Association is guided by the UN Guidelines for the Alternative Care for Children and the Convention on the Rights of the Child issued by the United Nations. The Association also aligns its efforts with the principles of the 2030 Agenda for Sustainable Development, where the goals of the United Nations for sustainable development come within the focus of the Association's work and strategy.
Project Background
SOS Children’s Villages Jordan is implementing a national pilot to strengthen and operationalize foster care in Jordan, in partnership with the Ministry of Social Development (MoSD), the National Council for Family Affairs (NCFA), UNICEF, and Lumos Foundation. The project combines system strengthening with direct implementation in Amman. It supports the review and institutionalization of foster care procedures and quality-assurance tools, strengthens the capacity of the child-protection workforce and prospective foster families, and supports children to transition safely from residential care into family-based care. The pilot is governed through a multi-stakeholder Steering Committee and is designed to inform sustainable national scale-up.
Mission of the position:
The Monitoring and Evaluation Officer manages the project’s monitoring, data-quality, accountability, reporting, and learning systems. The position ensures that reliable evidence is available to track system-strengthening results, workforce development, family recruitment, child placement, and placement stability, while maintaining strict confidentiality and ethical standards for child- and family-level data.
Main responsibilities:
- Develop and maintain the project monitoring and evaluation plan in line with the approved results framework, donor requirements, and organizational standards.
- Translate indicators into clear definitions, data sources, collection methods, responsibilities, frequencies, and verification requirements.
- Design, adapt, and maintain practical data-collection tools, databases, trackers, dashboards, and reporting templates for all project outputs and outcomes.
- Establish baselines and support the setting and periodic review of realistic milestones and targets.
- Coordinate routine collection of quantitative and qualitative data from project staff, partners, training activities, outreach, family assessment, and placement follow-up.
- Monitor progress related to SOP institutionalization, workforce training, prospective foster families, roster development, child placements, and placement stability.
- Work with technical staff to ensure that case-level indicators are captured accurately without compromising confidentiality or the integrity of case management.
- Conduct regular data-quality checks and verification and support timely correction of missing, inconsistent, or unsupported data.
- Produce clear dashboards, analyses, and progress summaries for the Project Manager, Steering Committee, donor reports, and management reviews.
- Support the design and analysis of pre- and post-training assessments, participant feedback, outcome monitoring, and other learning exercises.
- Coordinate beneficiary and stakeholder feedback mechanisms and ensure that feedback and complaints are recorded, referred, and tracked appropriately.
- Support external reviews, assessments, audits, and the independent impact assessment by preparing datasets, evidence, and documentation.
- Facilitate periodic reflection and learning sessions and help the team translate findings into agreed programme adjustments.
- Build the monitoring and data-management capacity of project staff and relevant partners through orientation, coaching, and practical guidance.
- Contribute evidence and lessons to the institutionalization, sustainability, and potential national scale-up of the foster care model.
Monitoring, Reporting and Documentation
- Maintain an organized electronic and hard-copy evidence system with clear version control, access permissions, and audit trails.
- Prepare accurate and timely indicator tables, data summaries, and monitoring inputs for internal, donor, governance, and partner reports.
- Document data limitations, assumptions, variances, and corrective actions so that reported results remain transparent and verifiable.
- Monitor reporting schedules and follow up outstanding data and supporting evidence with responsible staff and partners.
- Apply data-protection, anonymization, retention, and secure-sharing requirements to all child, family, participant, and partner information.
- Maintain records of monitoring visits, data-quality reviews, feedback, learning sessions, and follow-up actions.
- Provide the Project Manager with timely analysis of performance gaps, emerging trends, and risks requiring management attention.
Child Safeguarding:
- Uphold and promote SOS Children’s Villages’ Child Safeguarding Standards and Code of Conduct, ensuring a zero-tolerance approach to all forms of abuse, neglect, exploitation, and misconduct.
- Ensure that all project activities, communications, and interactions prioritize the safety, dignity, and well-being of children and vulnerable individuals.
- Promote safeguarding awareness among project staff and partners and ensure timely reporting of any safeguarding concerns in accordance with organizational procedures.
General:
- Carry out all duties and responsibilities in a professional, ethical, and accountable manner, in line with SOS Children’s Villages policies and values.
- Perform any other reasonable duties related to the position as assigned by the immediate supervisor.
Position Requirements
- Bachelor’s degree in Monitoring and Evaluation, Statistics, Social Sciences, Development Studies, Information Management, or a related field.
- Minimum three years of relevant experience in monitoring and evaluation for development, humanitarian, social-protection, or child-protection programmes.
- Demonstrated experience developing monitoring plans, indicator reference sheets, data-collection tools, databases, dashboards, and donor reporting inputs.
- Strong quantitative and qualitative data-management, cleaning, analysis, visualization, and interpretation skills.
- Experience with case-sensitive or child-level data and a sound understanding of confidentiality, informed consent, data protection, and ethical monitoring is preferred.
- Proficiency in Microsoft Excel and relevant data-collection or visualization platforms; experience with Power BI, KoboToolbox, or similar tools is an asset.
- Strong attention to detail and ability to verify evidence, identify inconsistencies, and communicate practical corrective actions.
- Ability to support staff and partners through training, coaching, and clear user-friendly guidance.
- Excellent report-writing and communication skills in Arabic and English.
- Ability to work independently, manage multiple reporting deadlines, and collaborate effectively with multidisciplinary teams.
- Willingness and ability to conduct monitoring visits to project and partner locations as required.
How to Apply
Excited to take on a new Challenge...
Then send us your CV to hr.sos@sos-jordan.org
Only shortlisted candidates will be contacted.
SOS Children’s Villages Jordan is an equal opportunity employer. Employment decisions are made without regard to race, color, religion, gender, national origin, age, disability, marital status.